The episode was written by Richard Hatem and directed by Bob Singer.
On United Britannia flight 2485, a man possessed by the spirit of the Phantom Traveler causes the plane to crash, leaving only seven survivors left alive. Sam (Jared Padalecki) and Dean (Jensen Ackles) must exorcise the angry spirit before it attacks the survivors. The brothers realize the only way to do that is to take the battle to the skies.
Man: Nervous flier?
George: It's that obvious, huh?
Man: You know, what are the odds of dyin' in a plane crash? I mean, what—twenty thousand to one? [He leaves.]
George: Wow. That's, uh, really reassuring. Thank you.
Sam: Mornin', sunshine.
Dean: What time is it?
Sam: It's about 5:45.
Dean: In the morning?
Sam: Yep.
Dean: Where does the day go? Did you get any sleep last night?
Sam: Yeah, I grabbed a couple hours.
Dean: Liar. ‘Cause I was up at three, and you were watchin' the George Foreman infomercial.
Sam: Hey, what can I say? It's riveting TV.
Sam: Look, I appreciate your concern—
Dean: Oh, I'm not concerned about you. It's your job to keep my ass alive, so I need you sharp. Seriously, are you still havin' nightmares about Jess?
Sam: Yeah. But it's not just her. It's everything. I just forgot, you know? This job— man, it gets to you.
Dean: Well, you can't let it. You can't bring it home like that.
Sam: So, what? All this—it never keeps you up at night? Never? You're never afraid?
Dean: No, not really... That's not fear. That is precaution.
Sam: All right, whatever. I'm too tired to argue.
Jerry: Thanks for makin' the trip so quick. I ought to be doing you guys a favor, not the other way around. Dean and your dad really helped me out.
Sam: Yeah, he told me. It was a poltergeist?
Employee: "Poltergeist"? Man, I loved that movie!
Jerry: Hey, nobody's talkin' to you. Keep walkin'.
Dean: Man, I don't care how strong you are. Even yoked up on PCP or somethin', no way you can open up an emergency door during a flight.
Sam: Not if you're human. But maybe this guy, George, was somethin' else— a creature maybe, in human form?
Dean: That look like a creature's lair to you?
Sam: How long were you married?
Mrs. Phelps:Thirteen years.
Sam:In all that time, did you ever notice anything strange about him— anything out of the ordinary?
Mrs. Phelps:Well… uh, he had acid reflux, if that's what you mean.
Dean: Man, I look like one of the Blues Brothers.
Sam: No, you don't. You look more like a seventh grader at his first dance.
Dean: I hate this thing.
Sam: What is that?
Dean: It's an EMF meter— reads electromagnetic frequencies.
Sam: Yeah, I know what an EMF meter is, but why does that one look like a busted-up Walkman?
Dean: ‘Cause that's what I made it out of. It's homemade.
Sam: Yeah, I can see that.
Sam: So, every religion in every world culture has the concept of demons and demonic possession, right? I mean, Christian, Native American, Hindu— you name it.
Dean: Yeah, but none of ‘em describe anything like this.
Sam: Well, that's not exactly true. See, according to Japanese beliefs, certain demons are behind certain disasters, both natural and man-made. One causes earthquakes, another causes disease.
Dean: And this one causes plane crashes? All right, so, what? We've got a demon that's evolved with the times and found a way to ratchet up the body count?
Sam: Yeah. You know, who knows how many planes it's brought down before this one? What?
Dean: I don't know, man. This isn't our normal gig. I mean, demons— they don't want anything, just death and destruction for its own sake. This is big. You know, I wish Dad was here.
Sam: Yeah. Me, too.
Sam: All right, it's time for Plan B. We're getting on that plane.
Dean: Now, just hold on a second.
Sam: Dean, that plane is leaving with over a hundred passengers on board, and if we're right, that plane is gonna crash.
Dean: I know!
Sam: We're getting on the plane, we need to find that demon, and exorcise it. Look, I'll get the tickets. You just go and get whatever you can out of the trunk, whatever will make it through security. Meet me back here in five minutes. Are you okay?
Dean: No, not really.
Sam: What? What's wrong?
Dean: Well, I kind of have this problem with, uh…
Sam: Flying?
Dean: It's never really been an issue until now.
Sam: You're joking, right?
Dean: Do I look like I'm joking? Why do you think I drive everywhere, Sam?
Sam: All right. Uh, I'll go.
Dean: What?
Sam: I'll do this one on my own.
Dean: What are you, nuts? You said it yourself, the plane's gonna crash.
Sam: Look, Dean, we can do it together, or I can do this one by myself. I'm not seeing a third option here.
Dean: Come on! Really? Man.
Sam: Just try to relax.
Dean: Just try to shut up.
Sam: Are you humming Metallica?
Dean: It calms me down.
Sam: What if she's already possessed?
Dean: There's ways to test that. I brought holy water.
Sam: No, I think we can go more subtle. If she's possessed, she'll flinch at the name of God.
Dean: Oh. Nice.
Sam: Hey.
Dean: What?
Sam: Say it in Latin.
Dean: I know.
Sam: Hey!
Dean: What?!
Sam: In Latin, it's "Cristo."
Dean: Dude, I know, I'm not an idiot!
Dean: How is it that, being a stewardess, you're scared to fly?
Amanda: Kind of a long story.
Dean: Right. Sorry for asking.
Amanda: It's okay.
Dean: You ever consider other employment?
Amanda: No. Look, everybody's scared of something. I just, uh… I'm not gonna let it hold me back.
Dean: Come on! That can't be normal!
Sam: Hey, hey, it's just a little turbulence.
Dean: Sam, this plane is going to crash, okay? So quit treatin' me like I'm friggin' four!
Sam: You need to calm down.
Dean: Well, I'm sorry, I can't!
Sam: Yes, you can.
Dean: Dude, stow the touchy-feely, self-help yoga crap, it's not helping!
Sam: Listen, if you're panicked, you're wide open to demonic possession, so you need to calm yourself down right now.